Theophile Nkindi Ruboneka

IT Infrastructure and Enablement Lead Engineer

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Key qualification relevant to job

  • As an IT expert of Rwanda Smart Education project, I initially put up the network and data centre infrastructure capable of connecting all schools and universities country-wide and connect to an education network of 1,500 sites which include all higher learning institutions and schools
  • Identifies, tests, diagnoses, and resolves data center systems performance problems in a multi- technology environment.
  • interacts with vendors to resolve storage and server system issues
  • Presently, over 75 per cent of secondary schools and 55 per cent of primary schools have access to the internet, and the growing integration of ICT in teaching and learning demands increased internet bandwidth for research and content creation.
  • Develops and tests business continuity plans for all critical data center systems.
  • Designs technical solutions and coordinates system build activities for all server and storage related technology. Configures related storage area networks and unified computing systems.
  • Analyzes storage area network activity and server problems to discover and prevent systematic errors.
  • Provides general systems administration training to the IT Operations team and creates operational run books

Professional Experience

Since June 2024 - Present
IT Infra and Enablement Lead Engineer
Huawei Technologies (Rwanda) Ltd, Kigali City, Rwanda
  • Plan & Design IT Infrastructures to meet customers demands (Storages and Cloud Systems)
  • Work with project managers on IT Infrastructure projects for vendors (MTN, MINEDUC, Airtel, BPR, BNR, NCBA, BRD, BK)
  • Implement and Lead Rwanda Smart Education Project
  • Implement IT Infrastructure project with high quality delivery
  • Provide remote technical troubleshooting or installation guidance activities together with the project teams on-site partner.
  • Provide remote technical document preparation, review and submission to the project back office.
  • Prepare and provide technical reports timely to the project team
  • Perform daily alarm and KPI monitoring and prepare reports
  • Help sales teams identify customer pain points
February 2018 - May 2024
Senior Storage Administration Engineer
Bank of Kigali Plc
  • Server administration: I involve in managing and maintaining server hardware and software, including installation, configuration, and troubleshooting.
  • Network management: I am responsible for managing the organization s network infrastructure, including routers, switches, firewalls, and other networking equipment.
  • Security management: This role involves ensuring that the organizations IT infrastructure is secure, including implementing security measures, monitoring security threats, and responding to security incidents.
  • Data backup and recovery: As a Senior Storage Administration Engineer I am responsible for developing and implementing data backup and recovery procedures to ensure business continuity in the event of a disaster or data loss.
  • Capacity planning: This role involves analyzing current and future needs to ensure that the organizations IT infrastructure can meet the demands of the business.
  • Team leadership and mentoring: I am responsible for leading and mentoring a team of IT professionals, including providing guidance and support, managing projects, and coordinating team efforts.
  • Vendor management: I involve managing relationships with third-party vendors, including negotiating contracts, coordinating services, and ensuring that vendors meet their obligations.
  • Overall, As Datacenter Storage, and infrastructure engineer, I am responsible for ensuring that the organizations IT infrastructure is reliable, secure, and efficient, and that it can meet the needs of the business both now and in the future.
Since November 2021 to February 2023:
Implementation project promotion, with main responsibilities on:
Tier III Datacenter
  • Successfully led the implementation of a Tier III data center from scratch
  • Collaborated with cross-functional teams for smooth project implementation
  • Managed vendor relationships and procurement
  • Developed and implemented procedures for monitoring and maintaining the data center, including regular testing of backup and recovery procedures.
  • Successfully completed the project on time and within budget, resulting in a highly available and reliable data center that met Tier III standards.
  • Achieved customer satisfaction by providing timely and effective communication throughout the project, addressing any concerns and ensuring that the clients requirements were met.
  • Overall, the implementation of a Tier III data center was a complex and challenging project, but I successfully delivered it on time and within budget, meeting all client requirements and industry standards
August 2016 - Jan 2018
IT Manager
CAVA CONSTRUCTION LTD
  • Accomplished IT staff results by communicating job expectations
  • Maintained organization efficiency by defining and supporting strategic plans
  • Directed technological research by studying organization goals
  • Completed projects by coordinating resources and timetables
  • Verified application results by conducting system audits

Education

09/2019 - 12/2021
University of Kigali/Kigali Campus
Master of Science in Project Management
09/2012 - 07/2016
University of Rwanda(former NUR), Huye Campus
Bachelor of Sciences with honors in Electronic and Communication Systems Engineering
09/2009 - 11/2011
Ecole Technique St Augustin MIBIRIZI, Rusizi-Rwanda
Advanced Secondary School General Certificate in Electronic and Telecommunication

Professional Training

  • Veeam Restore And Backup Administration
  • Agile Project Management professional certificate
  • Scrum master certificate
  • Netapp Storage Administration and Data Protection Certificate
  • Fortsiem NSE1&2 professional certificate
  • Windows Server Administration (2016,2019&2022) & Hyper-v Administration

Referees

Arlette Wiclef MUNEZERO

HoD at Bank of Kigali

wmunezero@bk.rw

Mr Jean Claude HABINSHUTI

Datacenter Manager at Bank of Kigali Plc

jhabinshuti@bk.rw

Olivier TUYISHIME

T24 Technical Analyst & Application Developer

ohvier@gmail.com

TR

IT Infrastructure and Enablement Lead Engineer

Experienced Systems Engineer with a demonstrated history of working with big organizations. Skilled in analyzing, designing, implementing, and upgrading various enterprise IT infrastructures.

Virtualization, Storage, Backup, and Cloud Technologies are my key areas. Also have experience in working with other related data center technologies like Windows, Linux, o365 administration, VMware Technology, Hypervisor, Redhat Virtualization, Server Networking, etc.